Privacy Policy

1. Data we collect

We only collect the data needed to run the service:

• Account data: name and email address, managed through our authentication provider.
• Order data: the plans you buy, destination country, payment status, and transaction history.
• eSIM data: details of the eSIM issued for your order, including activation status and data usage.
• Technical data: IP address, device type, and access logs required for security and abuse prevention.
• Preferences: the language and display currency you choose, stored as cookies.

2. How we use data

We use that data to:

• Process purchases, issue eSIMs, and deliver them to your email.
• Display prices in your chosen currency and calculate the amount billed in Rupiah.
• Provide support when you contact us.
• Keep the service secure, detect fraud, and meet legal obligations.

3. Sharing data with third parties

We do not sell your personal data. We share data only as needed with the providers that make this service work: the eSIM provider to issue plans, the payment provider to process Rupiah transactions, the authentication provider to manage accounts, and the email provider to deliver eSIMs and transactional notifications.

Each provider only receives the data needed for its function and is bound by its own data protection terms.

4. Cookies and local storage

We use cookies to remember your language and display preferences. These cookies are needed so the site shows content in the language and theme you picked.

You can clear cookies through your browser settings. Clearing them resets preferences to their defaults.

5. Storage and security

Data is kept while your account is active and for as long as needed to meet bookkeeping and applicable legal obligations.

We restrict access to personal data to those who need it, and use encrypted connections to transmit sensitive data.

6. Your rights

You may ask us to:

• Show the personal data we hold about you.
• Correct data that is inaccurate.
• Delete your account and any data we are not required to keep.
• Refuse the use of your data for purposes unrelated to providing the service.

7. Changes to this policy

This policy may be updated as the service or applicable rules change. The latest version is always available on this page along with its update date.